Jurlique Reviews
Jurlique Customer Reviews (13)
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About Jurlique.com Payment Method?
Jurlique.com offers several payment methods. Customers can use Alipay and WeChat payment methods when checking out using a billing address registered in China. Another option is Afterpay, which offers interest-free payment plans for purchases online. Customers can buy and receive what they want today and pay it off in four equal installments fortnightly. It's also possible to pay by Gift Card. Please note that the availability of these payment methods may vary depending on the region..
About Jurlique.com Prices and Cost?
Jurlique offers a wide range of skincare products. The prices vary depending on the product. For instance, the Herbal Recovery Eye Roll-On is priced at $91.00, the Herbal Recovery Bi-Phase Serum is $84.00, and the Activating Water Essence+ costs $42.00. The Herbal Recovery Cream is available for $78.00, and the Moisture Replenishing Day Cream is priced at $100.00. The highest price found on the website is $235.00. Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information..
About Jurlique.com Popular Products and Services?
Jurlique is a globally recognized Australian skincare brand known for its natural-based products. The brand combines potent botanical ingredients grown on the Jurlique Farm in the Adelaide Hills with advanced skincare science to deliver high-performance products. Some of the popular products include Radiant skin foaming cleanser, Moisture replenishing day cream, Purely age-defying firming face oil, Calendula redness rescue soothing moisturizing cream, Nutri-define supreme restorative rich cream, Rare rose face oil, Nutri-define supreme cleansing foam, Activating water essence+, Rosewater balancing mist, Rose hand cream, Nutri-define supreme rejuvenating serum, Lavender pure essential oil, Relax blend essential oil, and Energy blend essential oil. These products are part of Jurlique's best-selling natural skincare line. The brand also offers holistic skincare services, with a focus on wellbeing rituals and naturally effective skincare..
Jurlique.com Return Policy?
Jurlique offers a fair return policy. If a customer is dissatisfied with any product purchased through the site that has been unopened or opened, a refund may be received within 30 days of receiving the first time return purchase. A Return Authorization number will be provided after a return request, and the customer may keep or dispose of the item as seen fit. A $15 restocking/processing fee will be deducted from all return orders. Second time return purchases must be returned at the expense of the consumer and will only be eligible for a 50% refund. Purchases made on Jurlique.com cannot be returned to any other Jurlique stocklists or spas. A Return Authorization Number is required on all returns. Any returns sent without a Return Authorization Number cannot be accepted. Return acceptance is at the sole discretion of Jurlique. If returning an item(s), all parts, pieces, and printed materials must be included to be eligible for a refund. To ensure that returns are received by Jurlique, it is advised to add insurance to packages through the preferred mail delivery service. Exchanges are not processed.
For the shipping policy, please note that Jurlique cannot guarantee or provide a day of the week or time of day for delivery, shipping times are provided by UPS and are estimations only. Orders placed before 12:00 pm PST, Monday to Friday are processed. Jurlique offers free shipping on all orders $60+.
What is the shipping time for Jurlique orders?
For Jurlique orders, they should be processed and shipped within 5 - 7 working days after order verification and credit approval. Tracking of the parcel can begin 48 hours after the tracking number has been received. Please note that these are estimations and actual shipping times may vary..
How do I request a return from Jurlique?
To request a return from Jurlique, email or contact Jurlique online to request a Return Authorization Number. Provide your order number and specify the products you would like to return. Wait to receive the Return Authorization Number and return instructions by email from Jurlique's Customer Care team.
For first-time return purchases, the item may be kept or disposed of as seen fit and return shipment is not necessary. For second-time returns, the item must be included with your Return Authorization Number written clearly on the outside of the package and written on the original order invoice.
Please note, Jurlique is not responsible for any return shipping costs or lost returns. Once Jurlique's warehouse confirms receipt of your return package, they will process a 50% refund back to your original form of payment. The return address is: ATTN: JURLIQUE RETURNS 23345 N 23rd Ave #100 Phoenix, AZ 85027.
Please be aware that this return process may take up to one full billing cycle to be reflected on your credit card. All returns will be credited back to the original credit card used or your PayPal or Afterpay account within 21 business days of Jurlique's warehouse receiving your return. If your order was wrong or the product is damaged, contact Jurlique as soon as you can with your order number and details of the incorrect or damaged product.
What are the key ingredients in Jurlique products?
Jurlique products are known for their natural, powerful ingredients. Some of the key ingredients include Calendula, Chamomile, Horseradish, Jurlique Rose, Lavender, Lemon Balm, Marshmallow Root, Pansy, Red Clover, Rose, Spilanthes, Yarrow, Holy Basil, Iris Root, Black Elderflower, and Echinacea. Other ingredients that you'll find in many Jurlique skincare products include Rosehip Oil, Lavender Flower Extract, Safflower Seed Oil, and Viola Tricolor Extract. These botanical extracts are effective but gentle on your skin. They are grown on the Jurlique Farm in South Australia, which is free from synthetic pesticides and fertilizers. The botanicals are hand-picked and the brand has developed their signature "Bio-Intrinsic" process that is designed to extract the compounds they require, while removing any non-essential material..